Our Policy
Arrival
Please arrive 5 minutes prior to your appointment time. If you should arrive 10 min. late for your appointment, keep in mind your service time will be shorten as a courtesy for our stylist to start the following guest appointment on time or may ask to reschedule.
Service Correction
We want our guest to be happy with our services days after leaving our salon but there might be at time something might feel not right. We stand by our work so if for any reason there is any issues with any service performed please call us within 3 days to reschedule and resolve the problem at no charge to make it right.
Retail Products
We guarantee our products so if there is any issues please call us within 3 days of purchase for exchange / credit towards your next service.